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Website Conditions Of Use


Welcome to From The First Stitch To The Last & Janet Collins Designs. We provide services to you subject to the following conditions. If you visit or order through From The First Stitch To The Last & Janet Collins Designs you accept the following conditions. In addition, when you use any current or future From The First Stitch To The Last & Janet Collins Designs service you also will be subject to the guidelines and conditions applicable to such service or business From The First Stitch To The Last & Janet Collins Designs reserves the right to change any pricing, product or offer without notice. All content included on this site is the property of From The First Stitch To The Last & Janet Collins Designs and is protected by Australian and International copyright laws. From The First Stitch To The Last & Janet Collins Designs grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of From The First Stitch To The Last & Janet Collins Designs This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any purpose without express written consent of From The First Stitch To The Last & Janet Collins Designs. Links to other Internet Sites if available are provided for your convenience only and the presence of such links does not mean that. From The First Stitch To The Last & Janet Collins Designs endorses, recommends or represents them in any way.The First Stitch To The Last & Janet Collins Designs  does not control and is not responsible for any such sites or their content. From The First Stitch To The Last & Janet Collins Designs disclaims all warranties, expressed or implied, as to the accuracy, legality, reliability or validity of any content of such sites. All users of the website are bound by the following terms and conditions.



Limitation of Liability


All products sold are to be used at your own risk. Under no circumstances is From The First Stitch To The Last & Janet Collins Designs liable for the following: (1) third party claims against you for damages, (2) economic consequential damages (including lost profits, lost data, or lost savings), or incidental damages (3) any consequential damages. Consequential damages are defined as any damage which is a consequence of using this product or our website (data loss; hardware loss; or economic losses like profit loss, customer loss, or time loss).


Acceptance of orders


From The First Stitch To The Last & Janet Collins Designs reserves the right to refuse or cancel an order at any time, for any reason. In addition, an automated electronic order confirmation does not indicate acceptance of an order. By placing an order, the customer agrees that the sale is made in Western Australia.



Payment Options


Mastercard and Visa, Bank Deposit, PayPal



Electrical Items


All electrical items sold are AC240 to suit the Australian power grid. From The First Stitch To The Last & Janet Collins Designs does not supply International adaptors.



Shipping/Delivery

All goods delivered must be signed for by the Purchaser, or an authorised person at the delivery address. Under no circumstances will goods be delivered and left without a Signature on Delivery. The purchaser accepts full responsibility for the goods once delivered to the delivery address.



Returns Policy


At From The First Stitch To The Last & Janet Collins Designs we take time to prepare your order with care. All orders are checked before they are sent to ensure your goods arrive as ordered. If you believe your item is incorrect, damaged or faulty you must notify us by email at fromthefirststitchtothelast@iinet.net.au within 7 days of receipt. A full refund or exchange (including postage) will be given in this instance as long as the goods are returned to us via registered mail to:
From The First Stitch To The Last & Janet Collins Designs   
8/40 Prindiville Drive. Wangara. WA  6065

We do not refund if you have a change of mind about your purchase, however we are happy to offer a store credit or exchange if the goods are returned to us (again via registered mail) in a saleable condition. If this is the case please mail to the same address noted above. We will contact you once the goods are returned and advise how to use your credit/exchange. Postage costs will not be included in credits.

Please check your fabric carefully before cutting it as once this has been done a refund or exchange will not be accepted.

Sale items and swatches cannot be returned for any reason.

*Refund Excludes all items that are sold by the metre unless faulty.
*No refund on any books, patterns and kits due to copyright.



Error & Omissions


All images and specifications on our website are indicative only. Actual products may vary from what is shown on our website. We accept no liability for typographical errors, misprints, omissions, or changes in specification. From time to time the manufacturer’s specifications will change without notice. If unsure about an aspect of a product please contact our team prior to purchase.



Pricing Policy 


We reserve the right to not honour typographical errors.

THIS SITE IS PROVIDED BY From The First Stitch To The Last & Janet Collins Designs ON AN “AS IS” AND “AS AVAILABLE” BASIS. From The First Stitch To The Last & Janet Collins Designs MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESSED OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, From The First Stitch To The Last & Janet Collins Designs DISCLAIMS ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. From The First Stitch To The Last & Janet Collins Designs DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM  
From The First Stitch To The Last & Janet Collins Designs are FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS From The First Stitch To The Last & Janet Collins Designs WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES. CERTAIN LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.



PRIVACY & SECURITY


Security for you and From The First Stitch To The Last & Janet Collins Designs is our primary objective.  We maintain this through the secure server software (SSL). On our shopping pages or any page where personal details are entered, the secure server software encrypts all information you input and prevents it from being intercepted over the internet before being transmitted to us.  Furthermore, all customer data we collect is protected in the same manner against unauthorised access.

At From The First Stitch To The Last & Janet Collins Designs we are committed to protecting your privacy, We will not sell, share, or pass on to any other person or organisation any of your personal information that we receive from you.  Any and all information you provide us is kept strictly confidential and is only used in processing orders and or maybe used to provide you with a more personalised shopping service.